As we continue to encounter global supply chain challenges, you may notice delivery delays with select styles. Especially around the holidays, we recommend that you shop early to ensure you receive your seasonal must-haves and gifts on time. We appreciate your patience and understanding.

Standard Delivery 

For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hour. 

Standard  Shipping fee 

Order over $69---Free shipping

Order $0-$68.99---Shipping fee $8.99

(Note:The shipping fee of the following countries is $14.99. Israel, Kuwait, Oman, Qatar)

Where the goods can be shipped?

Yes, we do offer worldwide shipping! (Except for India, Brazil, Dominica, French Polynesia, French Guiana, Maldives, Panama, Ecuador, Guadeloupe, Martinique, Reunion, Iraq, Palau, Turks and Caicos Islands, Seychelles, Mozambique, Mauritius, Trinidad and Tobago, Zambia, Côte d'Ivoire, they are not in the scope of delivery)

Import Taxes & Duties 

According to the requirements of customs law, all goods imported into EU countries and the UK are subject to value-added tax. When you check out, you need to pay 10% tax based on the total price of the goods.
EU 27 countries (Austria, Belgium, Bulgaria, United Kingdom, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,Asia, Finland, France, Croatia, Czech Republic, Sweden and Estonia.)

How long does shipping normally take?

For Normal Products ,Total Delivery Time = Processing Time + Shipping Time

Processing Time:

After you placed an order, We are improving our delivery process. To ensure your parcels are safer, our warehouse will inspect and disinfect the parcels. Therefore, it may take 3-5 business days to process your order.

 Shipping Time:

Shipping time will takes approximately 7 to 20 business days to reach destination countries. We will make every effort to deliver your package as soon as possible. However, due to invalid addresses and customs clearance issues, more time may be required.

(For example,after you placed an order for a dress, processing period is taken 3-5 Business Days to process and then 7-20 business days to ship. Therefore, you can receive it within 10-25 business days.)

The following delivery time is for reference only, we will try our best to improve the delivery time.

Note:

1.The above logistics time limit is for reference only. Logistics transportation time is factors such as weather, holidays, customs issues, invalid address (please confirm the address when you place the order) and other factors. So transportation time may be delayed,wisyclothing will process the order and arrange delivery as soon as possible.

2.Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.

3.We are not responsible if the package cannot be delivered due to missing, incomplete or incorrect destination information. Please enter the correct shipping details during checkout. If you find that your shipping details are incorrect, please email service@fioboc.shop as soon as possible.

How can I get my track&trace code?

Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped. 

How do I track my order?

For worldwide common tracking tool: www.17track.net

If you have any questions, you can contact us at work time。

Email: service@fioboc.shop

Still not getting your answers? Email us anytime at service@wisyclothing .com You can even contact us on Facebook.